As our clients’ satisfaction is fundamental for us at YolSandals, we offer fifteen calendar days from the date of delivery, during which the sandals may be returned if they do not meet with your entire satisfaction. The sandals must be in perfect condition, not having been used. Return shipping will be at the client’s cost. A refund for the sandals will be sent immediately, once we have verified their perfect condition.
In the case of an exchange of the sandals or straps for a different size, the return shipping will be at the client’s cost with YolSandals covering the new shipment.
YolSandals offers a two year warranty in the case of detachment of the sole, or breakage of the anchoring straps or anchorage rings. The replaceable straps are covered by a one year warranty.
This warranty covers all YolSandals used and cared for according to the instructions found in the sections ‘How to Use’ and ‘Upkeep’.
Your payment receipt and the stamped/signed leaflet delivered with YolSandals are your proof of payment. Presentation of at least one of these two is required.
Your personal information is yours alone and YolSandals will not reveal any of your information (e-mail address, name, etc.) except with your express authorization or in case of ‘force majeure’.
described and authorizes YolSandals to use the information exclusively : a) for the purpose for which it was originally provided, b) for use in our internal statistics, c) to better design, evaluate and direct the services we offer.